Overland Park Auto Repair

5

Went in for an estimate on replacing an ac compressor that a previous shop told me I needed replaced. I don't know a ton about ac systems in cars, but the gentleman I talked to explained things in an easy to understand way that didn't feel condescending. He was very honest about why he couldn't give me a very accurate estimate without seeing the car and knowing exactly what was going wrong with it, but did give me an range on a "worst case scenario." It was a little higher than I'd been quoted at other shops, but the customer service was excellent and he didn't seem the least bothered to take the time to discuss the issue and answer questions, and he seemed very knowledgeable. It's the first shop I've ever experienced truly outstanding customer service at, so I decided that when I was ready to have the repairs I would use their shop. A few days later my compressor failed completely and shredded my serpentine belt, so I took it to them for repairs. It definitely ended up being a worst case scenario, and the work took a little longer than I'd have liked, though this was mostly due to timing over weekends and me taking too long making a decision to go ahead with the repairs, so I take the blame for that one. I feel like I got what I paid for, everyone I talked to throughout the process was very friendly and professional, so even though I might have saved a little money going somewhere else, I feel like I would not have received the same quality of service. Will definitely use in the future. Also, I think they cleaned out my nasty cup holders, so that's a definite plus šŸ˜‚

Thank you, Tamla! You were great to work with as well! We love that you chose us and will continue to use us in the future! Thank you for coming in and being patient with the repair process! We appreciate your review!!!!

- Auto Doctors of Overland Park
5

Alex and his team consistently get the job done right, fast, and at a fair price. I've been nursing along a 2002 MDX with 275,000+ miles for my kid, and they have managed to keep it running like a clock. Honest guys doing honest work at a fair price.

Thank you for your review, Jim!

- Auto Doctors of Overland Park
5

Great service. Thank you.

Thank you for choosing Auto Doctors, Heather! We appreciate your review!

- Auto Doctors of Overland Park
5

Quick and efficient service.

Thank you for your review, Connie!

- Auto Doctors of Overland Park
5

Great customer service!

Thank you for taking the time to leave us a review, Carla!

- Auto Doctors of Overland Park
5

Auto Doctors is a great place to have your car serviced. The staff is friendly and professional, and dedicated to getting the job done right. Their prices are very competitive.

Thank you, Steve! We are happy to see your review! We definitely take pride in getting the job done right!

- Auto Doctors of Overland Park
5

Iā€™m very happy customer, Mr. Alex is very nice guy to deal with, overall the service and issue was fixed appropriately. Thank you

Thank you for leaving us a review! I will pass along the review to, Alex and let him know you're happy with our services!

- Auto Doctors of Overland Park
5

Went in for an oil change & they got me in and out in 30 minutes and on my way, great service!

Thank you for your review, Jasen! We try to be as convenient as possible!

- Auto Doctors of Overland Park
5

We had a great experience with Auto Doctors. They listened and understood my description of what I was experiencing with my car. They worked hand in hand with my extended warranty company and took care of any necessary details. I received daily updates about parts being shipped. Once parts arrived, job was completed FAST! Not having any issues of symptoms and problems seems to be fixed. I would definitely use Auto Doctors again and recommend you give them a try too!

Thank you, Megan! It can definitely be a process with warranty companies! Thank you for being so patient with us and for your review! We'll be here anytime you need us!

- Auto Doctors of Overland Park
5

Incredibly professional and friendly. Made sure we completely understood what was needed. It was done fast and at a great price. Highly recommend

Thank you for your review, Michele! We love educating our guests so they can understand what we do! We appreciate your recommendations!

- Auto Doctors of Overland Park
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